Privacy Policy

India Kawasaki Motors Private Limited (IKM) is a wholly owned subsidiary of Kawasaki Motors Ltd., Japan. IKM is engaged in the business of manufacture and sale of motorcycles, spare parts and accessories throughout India. By using ‘IKM’, ‘we’ or ‘us’, we mean India Kawasaki Motors Private Limited. The terms ‘you’, ‘your’, ‘yours’ refer to the individual whose Personal Data we are referring to.

This website is operated by IKM. The privacy of individuals is of utmost importance to us and we are committed to taking reasonable precautions to protect information of visitors of this website. This privacy policy relates to our use of any personal information/data we collect from you on our website. The policy mentions about details of Personal Information/Personal Data we collect and process, how we handle it and the purposes for which we use it. We collect and process Personal Data solely for specified, explicit, and legitimate purposes. We do not process Personal Data in a manner that is incompatible with those purposes unless required by law or with the Data Principal’s consent.

Personal Data means any data about an individual who is identifiable by or in relation to such data.

India Kawasaki Motors Private Limited (“IKM”) is the Data Fiduciary under the Digital Personal Data Protection Act, 2023.

Any individual whose Personal Data is collected, held, or processed by IKM.

Any third party engaged by IKM to process Personal Data on its behalf (e.g., payment gateways, cloud service providers).

Where applicable, IKM qualifies as a Significant Data Fiduciary and will comply with additional obligations (e.g., DPIA, periodic audits).

IKM collects personal data when you visit our website and choose to provide us with information like your name, email address, mobile number, telephone number, residence or official address or other information for us to follow up with you for the interest displayed in our products/services.

If you are an existing customer, personal data will include, but is are not limited to your name, email address, photo, information about existing motorcycle of Kawasaki owned by you and any other information as may be provided by you while registering yourself and availing services on the website.

The personal data submitted on the website is meant only for the intended purpose mentioned on the relevant section of the website. Such data may be shared with authorized third party service providers (like financial institutions, insurance companies) if you opt for services from such third party service providers. If you agree to opt for such services, it will be considered as your consent to your personal data being shared with such third party service providers. You also agree to receive communication from us over email/SMS/Call/WhatsApp by giving us your contact details on any of the platform or section of our website.

We may also collect data that is not personal, such as the visitor’s operating system, domain name, browser and so on. This information is used only to improve the platform.

IKM does not collect any personal data without your consent.

The personal data provided by you on our website may be used in one or more of the following ways:

1. Internal Purposes: The personal data may be used by IKM for operational, analytical or research purposes. The intention of such research is to improve the quality of our services and products while ensuring privacy of personal data. We may also use the data to avoid duplicate data entry and enhance security of the online platform.
2. To send updates: IKM may use personal information shared by you to send you emails, SMS, WhatsApp and calls to provide updates regarding our products and services. Your contact details may also be used for promotional and marketing purposes.
3. Sharing with third parties: We may share personal data with third parties or contractors that provide services to us for managing the website, telecommunication system, cloud based software services, information technology and other infrastructure services, audit, and other such services. All these third parties and contractors are required to use the personal data only for the purpose for which the data is shared. We also require the service providers and contractors to maintain the confidentiality and security of such data and not to use or disclose such data for any unauthorized purposes.
4. Data Aggregation: We may use personal data for data aggregation purposes such as statistical analysis or industry trends and to implement measures to prevent re-identification of individuals.

Disclosure of Personal Data:

IKM may disclose your personal data:

• With your consent
• If required by law
• In order to comply with court order or other legal obligation or a regulatory or government enquiry or law enforcement agencies
• If it is required to provide the product or service requested by you
• If it is required to help investigate, prevent or take action against any unlawful or illegal activities, fraud including suspected fraud, potential threat to safety or security of any individual or entity, to defend claims
• To enforce our terms and conditions
• To relevant third party in the event of sale, merger, joint venture, transfer, assignment, reorganization of all or any of our business or assets

We may need to transfer your personal data to other Kawasaki group companies outside India or to other service providers providing services to IKM for maintenance and operation of this website.

Data Protection Rights:

You have the following rights with respect to your personal data:

• To access your data available with IKM
• To review, modify, complete, correct, update or delete the previously provided personal data to IKM
• To withdraw or restrict the consent given to use your personal data
• To have readily available means of grievance redressal in respect of any act or omission regarding the performance of our obligations in relation to processing of personal data.

If you have any query or wish to exercise your rights, please contact the IKM team at: corpsecretarial@ikm.co.in

We protect the confidentiality and security of data obtained in the course of business. Access to such data is limited, and there are policies and procedures in place to safeguard the data from loss, misuse, alteration, destruction and improper disclosure. Only authorized personnel are provided access to personal data and these personnel have agreed to maintain confidentiality, security and integrity of this data. We follow the standard industry practices and take reasonable steps to protect the personal data in our control, however data may be disclosed through any unlawful or unauthorized access and measures or interception of transmissions or private communications and other users and third parties may abuse or misuse personal data. We disclaim all liability for error in transmissions and unauthorized access or interceptions, abuse or misuse by third parties and other users.

Your personal data will be retained by us only for as long as it is needed for the purposes for which it was collected or until you request us to delete the data or as required by law. We may also need to retain the data for internal record keeping purposes or for compliance with applicable law.

Our site is not specifically designed for children under 18 years of age. However, if any user below 18 years of age visits our website, then consent for use of such minor shall be provided by the parent(s) or legal guardian(s) of the child.

We may require transferring personal data to other entities or countries outside India to process or back up the data. Any such data transferred shall be subject to appropriate data protection obligations.

Cookies may be placed on your computer or internet enabled device when you visit us online. This is to allow the website to remember your computer or device and serves a number of purposes. On some of our pages, a notification will appear requiring your consent to collect cookies. If you refuse to accept the cookies, you will not be denied access to any part of the website, but the transaction may be delayed. For more information about cookies and their usage, visit our cookie policy.

IKM reserves the right to modify or amend this policy at any time with or without notice for legal, administrative and technical reasons. The ‘last updated’ date of this policy would appear at the top of this policy. We recommend that you check this page from time to time to update yourself of any changes to this policy.

If you have any questions or grievances regarding anything covered by this policy or our privacy practices or implementation thereof, please address such matters to corpsecretarial@ikm.co.in